Global Paging Convention
June 16 - 18, 2010
Charleston, SC
The Mills House

Global Paging Convention
Tentative schedule of events

Tuesday, June 15
2:00 pm – 5:00 pm EMMA Board Meeting
2:00 pm – 5:00 pm AAPC Board Meeting

Wednesday, June 16
9:00 am – 3:00 pm AAPC Carrier Meeting sponsored by: 
                          Unication USA
9:00 am – 3:00 pm EMMA Operator Meeting sponsored by:
                          Unication USA
1:00 pm - 5:00 pm Registration Open
3:15 pm - 5:15 pm PTC Meeting
5:30 pm - 7:00 pm Welcome Reception sponsored by:
Generic Mobile, e*Message W.I.S. Deutschland GmbH, Indiana Paging Network, Mobilfone, NEP/UCOM Paging, Page Plus, ProPage, SelectPath, Teletouch Paging, Vox Pro Communications

Thursday, June 17
8:00 am – 5:00 pm Registration Open
8:15 am – 8:45 am Continental Breakfast
                          Queen Street Gallery
8:45 am – 9:00 am Welcome
                           Roy Pottle, AAPC President
                           Derek Banner, EMMA Chairman

9:00 am – 9:30 am Promoting Global Partnerships
Ted McNaught, AAPC
Derek Banner, EMMA
Collaboration amongst the industry will reduce costs and increase everyone's competitiveness. Learn how to make the most of your conference experience with a review of the successful global partnerships that have formed as a result of the collaboration between EMMA & AAPC.

9:45 am – 11:10 am Paging at Swedish Medical Center: Past, Present, and Future
Peter Bryant
In this presentation Peter will provide an overview of the Swedish Medical Center, based in Seattle, and detail the state of paging upon his arrival to the facility, its current state, and his projections for paging needs in the future.

Integrating Wireless Paging with Medical Equipment in a Multihospital Health System
Craig Luze, Alegent Health
In this session Craig will discuss the vast number of medical devices implemented throughout the Alegent Health System that interface with paging. As a result of patient and staff safety as well as the reliance of a near paperless environment, he will detail the redundancies required for this particular setting and help you understand the need for quick and reliable communications.


11:20 am - 12:00 pm IntelliMessage: Paging Software for Hospitals
Heyward & Lynch
J. Roy Pottle, Chairman & CEO, American Messaging Services
Dr. Ashish Atreja, MD, MPH, Cleveland Clinic
In collaboration with Cleveland Clinic, American Messaging Services, LLC, will highlight next generation paging software for hospitals. Included among IntelliMessage's many features is the ability to automate future messages, the ability for individuals to set up pre-defined forwarding preferences, and the ability to easily access pages received and/or sent over a specified period. IntelliMessage has been tested within Cleveland Clinic over the last eighteen months and will be available to all paging carriers for sale to their hospital accounts later this summer.??


12:00 pm –1:00 pm Lunch sponsored by American Messaging

1:00 pm - 1:30 pm AAPC Membership Meeting

1:30 pm - 2:15 pm Lessons Learned: Paging in Rescue Services-A European Perspective
Johan Agren, Generic Mobile
Why does the U.S. have declining paging usage in EMS, when the opposite trend is seen in Europe? What is driving the very high paging usage in rescue services in Europe? Understanding the differences could lead to greater likelihood for a successful change in U.S.

               Why does the U.S. have declining paging usage in                EMS, when the opposite trend is seen in Europe?

               What is driving the very high paging usage in rescue                services in Europe?

               Understanding the differences could lead to greater                likelihood for a successful change in the U.S.

2:30 pm - 3:45 pm First Responders: To Page or Not to Page? Emergency first responders use paging to provide critical communications. Understanding their current uses, needs, and ultimate wants of our services is key to remaining viable within this target market.
Facilitator: Johan Agren, Generic Mobile
Panelists: David B. Cartee, MedStarOne Ambulance Service
              Jean-Pillipe Deckers, Astrid
              Chief Frank Blackley, Wilmington NC Fire Department               Representative

3:50 pm - 4:30 pm SkyTel Mexico's Success with Governmental Social Services
Santiago Cantu, SkyTel Mexico
This presentation will review SkyTel Mexico's success story working with their governmental social services. The contract has resulted in the deployment of more than 2500 two-way pagers to increase the effectiveness of managing services on the field.

6:00 pm - 7:30 pm Spirit of Charleston (optional boat tour, preregistration required)

Friday, June 18
8:30 am Continental Breakfast

9:15 am – 10:30 am Competing or Complementing Technologies within the Healthcare Industry?
This panel discussion will review the strengths, weaknesses, and opportunities for collaboration with additional products and technologies being marketed within the healthcare industry.
Facilitator: Dan Shaw, UCOM Paging
Participating Companies:
              Onset Technology
              Ascom
              Amcom
              Xacom

10:45 am – 11:30 am The Path from Paging to Outsourcing
Dan Kiely, Vox Pro Communications
When Dan Kiely, Managing Director, took over VoxPro in1995, he faced numerous challenges with operators decreasing support and investment in the paging network and a decline in the paging base, despite a strong demand from niche sectors for paging. Dan will give an overview of the paging landscape in Ireland and talk about how diversification into vertical services has ensured the continued growth and success of the company.

11:30 am - 12:30 pm Lunch

12:30 pm – 1:30 pm Paging Device Development Panel
In order to stay relevant personal paging device manufacturers are now adding new features to personal devices. This session will present the latest and greatest in pager device technology. Facilitator: Scott Forsythe, SelectPath - Contact Wireless
               Kirk Alland, Unication USA
               Robin Sab, Digital Paging Company
               Brian Claise, Critical Response System


1:30 pm – 2:30 pm Round table discussions

1. Pricing Strategies for 3rd Party Subscribers
This facilitated discussion will provide an opportunity to learn from one another how to establish pricing structures for national, regional, and local subscribers as well as non-traditional subscribers such as Nighthawk and Comverge.
Facilitator: David McLawhorn, Teletouch Paging

2. Infrastructure Needs
This moderated discussion will focus on addressing concerns on what equipment is available, for how long, and how to address future infrastructure needs for the industry.
Facilitator: Derek Banner, EMMA

3. Business Strategies - Expanding Your Customer Base
This facilitated discussion will help brainstorm where you can find more traditional customers, where to find new customers in new markets, and what new products and services new customers want from carriers.
Facilitator: Perri McNaught, UCOM Paging


2:30 pm – 3:00 pm Closing Session & Industry Service Award
Join us for the awarding of the inaugural industry service award to a recipient whose work has and continues to profoundly move the industry forward.